The short version. The buyer pays you, through Stripe Connect, to an account in your name. AdmitMe does not hold your ticket money and takes no commission on tickets, on any plan. You pay a subscription instead.
1. See how the money moves
A buyer pays at checkout. Stripe takes its card processing fee, which you pay on any ticketing platform, and the rest goes to your Stripe account. From there Stripe pays it into your bank on the payout schedule set in your Stripe account.
Why it matters. Your cash flow does not wait on an AdmitMe payout date, because there is not one.
2. Connect your payment account
In the organiser console, connect your own Stripe account to your organisation. Stripe will ask who you are and where to send payouts. Allow time for this. Do it as soon as you create the event, not on the day you open sales.
- Use the name you want on your buyers’ card statements.
- Use a bank account that belongs to the same person or business.
- Finish any steps Stripe asks for, so payouts are not paused.
3. Make a test purchase
Buy a ticket in your own shop. Check it appears against the event, and check the amount is what you expected. Then look in your Stripe account to see the payment arrive. Doing this once before you sell is much cheaper than finding a problem after.
4. Take money at the door
Cash, bank transfer, invoice or anything else outside the online checkout can be set up as a custom offline payment method, so you can reconcile it later. At the door, the scanner lets staff check in a ticket that still owes money and record that it was paid, so nobody is let in twice or charged twice.
Decide who is allowed to take money at the door, and where the cash goes.
5. Check the numbers
After the event, compare three places:
- The console. Orders, tickets sold and revenue for the event.
- Your Account analytics. Sales and check-ins for every event in one place.
- Your Stripe account and bank. Payouts should match the online sales, less Stripe’s fees.
Offline payments will not appear in Stripe, so reconcile those against your own records.
6. Your AdmitMe subscription is separate
AdmitMe bills you annually, tax exclusive, for your plan. The trial ends without a charge if you have not added a payment method. To keep your events live, add one in Billing in your Account before day 28. See pricing for the plans.
How tax applies to your tickets is a question for your accountant. We cannot advise on it.