[FOR_EVENT_MANAGERS]
A calm door. A cleared site.
You make the day work: the crew, the contractors, the exhibitors and the door. AdmitMe puts the tickets, the paperwork and the check-in on one record, so the answer to “who is on site, and should they be?” is in one place.
28-day free trial, no card needed Door scanning works offline A person replies within one business day (AEST)
Who sees what
- YouWho is cleared, who is in, and what is outstanding.
- Door staffCheck-in only, or check-in and attendee search if you give them supervisor access.
- Sponsors and standsTheir own leads, and nobody else’s.
- The venueA record of what was checked, with dates and who approved it.
The job
Everyone on site is your responsibility.
An event manager makes sure the right people are in the right places, safely. The trouble is rarely the plan. It is the gap between the plan and what turns up.
- Contractors who arrive without paperwork. You find out at the gate, with a truck waiting behind them.
- Exhibitor documents in five formats. Insurance and safety forms arrive late, by email, and nobody has one list.
- Three lists, three answers. “Who is on site?” depends on whose spreadsheet you ask.
- A queue the door cannot shorten. Staff cannot look anyone up, so every problem becomes a conversation.
- Venue wifi that cannot be trusted. The door has to keep going when the network does not.
- Being asked to prove it afterwards. The venue or principal contractor wants to see who was cleared, and when.
How AdmitMe runs it
From eight weeks out to the day after.
A typical run for a mid-sized event. Your dates will differ. Each step links to the guide that walks through it.
Eight weeks out: define who gets in
Give every group on site its own ticket category and badge colour: public, crew, contractors, exhibitor staff, guests. Choose your ticket types.
Six weeks out: ask for the paperwork
Write down what each role must show and set a deadline before bump-in. Expiry dates are checked against your last day on site. Get inductions done before bump-in.
Four weeks out: onboard the stands
Send exhibitors one timeline, issue their staff passes by code and brief them on lead capture. Onboard exhibitors without the chase.
Two weeks out: build the door
Decide how many positions you need, who gets check-in only and who gets search, and put the scanner on each phone. Run the door on show day.
Show week: rehearse
Open the event in the scanner while you have good signal, scan a real test ticket on every phone, and write down what happens with walk-ups and problems.
Show day: scan, search, sync
Door staff scan tickets, a supervisor looks people up, and scans queue on the phone if the wifi drops. Leave the app open until the queue is empty.
The day after: close the loop
Check every phone has synced, look at tickets that were refused or already checked in elsewhere, and keep the record for the venue.
Your first 30 minutes
See the door working before you commit.
Your trial opens with a demo event and test orders, so you can run a scan without needing a real ticket buyer.
Start the trial
No card. You land in your AdmitMe Account, with a checklist.
Put the scanner on a phone
Open the scanner in the phone browser and add it to the home screen. There is no store app.
Sign in or pair a door key
Use your own login, or scan a door key’s QR code from the console.
Scan a ticket from the demo event
Check one in. Scan it again and see it flagged. Try the search, and turn on offline mode to see what the door does without signal.
Add a crew category
Make a hidden ticket type for crew with its own badge colour, so you can see how the groups on your site would be separated.
Questions
What event managers ask first.
Do I need to install an app?
No. AdmitMe Scan runs in the browser on a phone, tablet or laptop, and can be added to the home screen. There is no store app.
Does it work when the venue wifi fails?
Yes. Open the event while you have signal and the phone holds the tickets. Scans are checked on the phone, queued, and uploaded when the connection returns.
Can I limit what door staff can do?
Yes. An Operator key is check-in only. A Supervisor key adds attendee search. You can turn keys off in the console when the event ends.
How do I handle crew, contractors and exhibitor staff?
Give each group its own ticket category and badge colour, and hide the ones that are not public. Use codes to issue them. More in the ticket types guide.
Can you check inductions and documents?
Yes. Documents carry expiry dates, checked against your event dates, so a lapsed certificate is flagged when it is submitted. The questions and evidence depend on your venue, so we set it up with you. The inductions guide has the process.
What about badge printing and palm vein access?
These are Enterprise capabilities, scoped and installed by Artefact Group against your site plan. See access and identity and ask a person whether they suit your event.
Can a person help me plan the run?
Yes. Ask for a 20-minute walkthrough using the form below. A person replies within one business day (AEST).
Talk to a person
Talk it through with a person.
Show day is no time to find a gap. A person can walk the whole run with you first.
- A 20-minute walkthrough. Shaped around your kind of event, with your questions first.
- Help setting up your first event. We work through it with you in your trial, step by step.
- Straight answers. On fit, on pricing, and on what AdmitMe does not do.
Both open a short form. A person reads it and replies by email within one business day (AEST).
Walk your next show day before it happens.
28 days free, no card needed. Rehearse the door on a demo event, then on your own.